DV.A220070 | DV.O219209
Bits of Love is a recognised and accredited service provider for the KMO-portefeuille.
As a small to medium-sized company, this means you may be eligible to receive a tax advantage for the strategic portion of your project and training of your digital tool.
It isn’t easy to keep up with a rapidly changing digital landscape:Technology moves forward, customer behaviours and expectations change constantly; competitors take different angles, and hypes come and go.
These changes and developments require businesses to rapidly make new – and preferably research-based – decisions.
We provide a Discovery and a Define trajectory with our experienced team of forward-looking digital strategists, service & product designers, user researchers, data analysts, and information designers.
They will challenge your first ideas, provide market insights and new ideas, and you will co-create well-defined roadmaps.
The goal is to make the right decisions before making any digital investments.
In our Discovery phase, we will tackle questions like :
- What is the current situation? Where do you feel any pains or gains?
- Who are the stakeholders in these projects and products?
- What is the current state of the market and its solutions?
- What could become the business case?
- Which digital product ideas could help us reach these goals?
In our Define phase, we will tackle questions like :
- What is the current and preferable future customer journey?
- What are all the user touchpoints with the service and product?
- What would the UX and UI of the product look like?
- Do users think this had an added value? (user testing)
New digital products or services often mean a lot of change management, internally and externally.
We provide bespoke training modules to get everyone on board with the new tools we develop together. We offer a range of solutions, from in-house training to on-demand video to interactive and blended formats.
As a small to medium-sized business, you may be eligible for subsidies on the total price of our advice (up to 20% for medium-sized Flemish companies and up to 30% for small Flemish companies), excluding the development of on- or offline communication tools.