DV.A220070 | DV.O219209

Bits of Love is a recognised and accredited service provider for the KMO-portefeuille.

As a small to medium-sized company, this means you may be eligible to receive a tax advantage for the strategic portion of your project and training of your digital tool.

Digital Strategy

It isn’t easy to keep up with a rapidly changing digital landscape:Technology moves forward, customer behaviours and expectations change constantly; competitors take different angles, and hypes come and go.

These changes and developments require businesses to rapidly make new – and preferably research-based – decisions.

We provide a Discovery and a Define trajectory with our experienced team of forward-looking digital strategists, service & product designers, user researchers, data analysts, and information designers.

They will challenge your first ideas, provide market insights and new ideas, and you will co-create well-defined roadmaps.

The goal is to make the right decisions before making any digital investments.

In our Discovery phase, we will tackle questions like :

  • What is the current situation? Where do you feel any pains or gains?
  • Who are the stakeholders in these projects and products?
  • What is the current state of the market and its solutions?
  • What could become the business case?
  • Which digital product ideas could help us reach these goals?

In our Define phase, we will tackle questions like :

  • What is the current and preferable future customer journey?
  • What are all the user touchpoints with the service and product?
  • What would the UX and UI of the product look like?
  • Do users think this had an added value? (user testing)


New digital products or services often mean a lot of change management, internally and externally.

We provide bespoke training modules to get everyone on board with the new tools we develop together. We offer a range of solutions, from in-house training to on-demand video to interactive and blended formats.


As a small to medium-sized business, you may be eligible for subsidies on the total price of our advice (up to 20% for medium-sized Flemish companies and up to 30% for small Flemish companies), excluding the development of on- or offline communication tools.

Are you interested or curious about what we can do for you?

Be sure to contact us and we will get back in touch with you as soon as possible!

reach out!